Onboarding
Welcome to Your Credit Restoration Onboarding
Start with credit monitoring, complete your intake, and learn what happens next.
Let's get your file organized. Please use the same email address throughout onboarding so our team can connect everything to your profile. You can submit your notarized document later—please begin the other steps today.
Start your onboarding
This saves your contact details for onboarding support. Please use your own email address, even if someone else enrolled you.
If the form above doesn't load, open it directly in a new tab and complete it there.
Start Your Credit Monitoring
Set up your MyFreeScoreNow account using the link below. Monitoring gives you access to your credit reports and helps our team review your file through our approved access process. Complete this step today, even if you are still gathering documents.
- Use the same email address you provided above when possible.
- Review the provider's current pricing and terms before enrolling.
- Complete the provider's identity verification and enrollment steps.
- Return here and report when your account is active.
Already have an account? Use the signup site's available sign-in option or contact support before creating a second account.
Opening this link confirms only that the link was opened. Your confirmation is client-reported and stays pending until our team verifies your access.
Complete Your Credit Restoration Intake
This form collects the information, supporting documents, and authorization our team needs to review your file. Please enter accurate details and submit clear, readable documents.
Before you open the form, have these ready:
- First and last name, date of birth, phone, and email.
- Current mailing address, including city, state, ZIP code, and country.
- Social Security card.
- Identification document.
- Proof of address: an invoice, statement, or bill.
- Notarized document, if already available; it can follow later after the administrator makes that upload optional.
- Monitoring account identification and any additional account setup requested by the team through an approved secure process.
- Review the existing agreement and authorization; complete its signature and date/time fields.
Upload your identity documents only through the designated intake form. Do not enter passwords in this guide or send passwords by email. If you need help with account access, contact support.
The current form also asks for ConsumerFinance.gov account information. Do not create that account or supply credentials here without administrator review of the correct site and access process.
Opening or saving the form for later does not submit it. Return here after you receive the form's submission confirmation.
Complete Your Notarized Document
Download the document and follow its instructions with your notary. If it requires a witnessed signature, wait to sign until the notary instructs you. If you need more time, continue your monitoring and intake now. Our team will track the notarized document as pending until it is received and reviewed.
When ready, email the completed notarized document to BOTH addresses:
Subject: Credit Restoration — Notarized Document — [Your Full Name]
Attach your completed document before sending. This button opens your email app; it does not send or attach the document for you. Please do not include passwords or your Social Security card in this email.
Report your notarized document status:
These choices describe client-reported status. Only staff can mark the document Received or Verified. You can submit later without blocking your intake or video access.
Finish With the 24 Hour Method Video
Watch this walkthrough to understand the suggested next actions and help keep your onboarding moving. Follow the instructions that apply to your situation, and contact our team if anything is unclear.
Watch the 24 Hour Method VideoThe video title does not guarantee a score change, deletion, or completed restoration within 24 hours. Results and processing times vary.
Your progress
Client-reported. Verified by our team separately.
- Credit monitoring
- Metro 2 intake
- Notarized document
- 24 Hour Method video
Save my progress
We use your name, email, and phone to match your file.
